Jonathan C. Arellano

At Unicity, I lead product ownership of the digital platforms that power distributor and customer onboarding, content delivery, and regional growth across multiple markets. My remit spans the full product lifecycle — from roadmap strategy to cross-functional delivery with Engineering, Design, QA, and regional stakeholders.

A significant part of my role involves supporting enrollment operations for Americas, EU, MENA, and Asia-Pacific markets, balancing global platform standards against local regulatory and operational requirements. I also manage vendor partnerships and drive improvements to payment experiences and checkout flows that directly impact customer acquisition.

I joined East West Ageas at the AVP level to own product roadmap alignment across a complex web of business, IT, and program management stakeholders during an enterprise-wide digital transformation. I served as the primary product decision authority — keeping delivery teams focused on the highest-value initiatives while building stakeholder confidence through structured, business-focused sprint reviews.

At AXA, I owned the product backlog and roadmap for digital customer experience platforms serving policyholders across the enterprise. Working closely with business units and technology teams, I led the redesign of key customer servicing journeys — ensuring all changes met regulatory requirements while integrating smoothly with core enterprise systems.

My 14 years at Accenture were foundational. I progressed from leading application development teams to architecting enterprise-scale solutions — and ultimately to owning product strategy as a Product Owner in partnership with platform CTOs and senior stakeholders.

As a Functional Architect, I translated complex business requirements into scalable system designs. As a Product Owner, I owned roadmaps and delivery across global teams — building the cross-functional leadership depth I now bring to every product I manage.